Our Policies


We deliver our products using Australia Post and their affiliated local international providers. Shipping costs are based on destination and size of packaging required.
The total will be confirmed before checkout. Orders for items in stock are dispatched within 4 business days. Items on back order are made to order, and time to dispatch will vary. Shipping times are estimated at between 10
and 25 business days, depending on your location.

Refund policy:

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.  Please contact us directly if you wish to discuss our products to help you make a decision!
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.
Please be aware that our products are designed with our best efforts to balance price, handling and durability, but they will deteriorate from sustained and heavy use.  

Security Policy:

When purchasing from Elysian Forge Pty Ltd, your card details are transmitted through a secure server using eWay secure gateway provider. Card data is not hosted by eWay after processing.

Privacy Policy:

As our customers and our community - your privacy is of paramount importance.
Your information or images will not be shared without your consent, and we follow Australian privacy laws and Europe's GDPR requirements